Shipping & Returns

Draft content — the specifics below (delivery windows, return period) match the messaging already used elsewhere on the site, but haven't been confirmed as final business policy. Please review and adjust before launch.

Shipping

We offer complimentary shipping on every order across the UAE. Orders are typically processed within 1–2 business days and delivered within 2–5 business days depending on your location.

Returns

If something isn't right, you can return any unopened, unused item within 30 days of delivery for a full refund. To start a return, contact us with your order number and we'll guide you through the next steps.

Authenticity

Every product sold on Beauty Orchard is sourced directly from the brand or an authorized distributor. If you ever have a concern about a product's authenticity, reach out and we'll make it right.